Shipping Policy

At YESFASHION, we are committed to delivering your order as quickly and smoothly as possible. Please review the information below for details regarding shipping timelines, fees, and special circumstances.

Delivery Times

All delivery times are estimates and are not guaranteed. While we strive to ship orders as quickly as possible, delivery times may be affected by shipping carrier delays, weather conditions, peak seasons, or other unforeseen circumstances. Deliveries to rural or remote areas may take longer than expected.

Total Delivery Time = Processing Time + Shipping Time

Processing Time

Before shipping your order, we typically require 1–2 business days to prepare your items. Our daily order cutoff time is 5:00 PM (PST), Monday through Friday.

Processing time includes order verification, quality control inspections, and careful packaging. Processing time is separate from shipping transit time.

Shipping Time

• Standard Shipping: 3–5 Business Days

Shipping times may vary depending on destination and carrier performance.

Shipping Rates & Carriers

YESFASHION utilizes UPS, USPS, or other trusted carriers to deliver orders. Once your order ships, you will receive a shipping confirmation email that includes carrier details and an estimated delivery date.

Shipping costs (if applicable) are calculated and displayed at checkout.

Shipping Confirmation & Tracking

A shipping confirmation email with tracking information will be sent immediately after your order is shipped. Please allow up to 48 hours for tracking information to update once the carrier has received the package.

Upon delivery, you may receive an additional notification. To reduce the risk of loss, we recommend signing for your package when available. If you notice any issues upon receipt, please contact our Customer Support team at support@yesfashion.com.

Shipping Restrictions & Additional Fees

1. Shipping Restrictions
   We currently do not ship to Alaska, Hawaii, Puerto Rico, Guam, or the U.S. Virgin Islands.

2. Address Changes After Shipment
   If an address change is requested after your order has shipped, the carrier may charge an additional fee. YESFASHION will notify you of the cost before proceeding. If the address change is unsuccessful, no fee will be charged. YESFASHION is not responsible for losses resulting from unsuccessful address modifications.

3. Reshipment Due to Undeliverable Addresses
   If the original delivery address is deemed undeliverable, a reshipment fee will apply for the second delivery attempt. This fee is the customer’s responsibility. YESFASHION is not liable for losses caused by incorrect or incomplete addresses.

4. Missed Delivery Appointments
   If a scheduled delivery appointment is missed, additional delivery or reshipment fees may apply and will be the customer’s responsibility. YESFASHION is not responsible for losses resulting from missed appointments.

5. Restricted-Access Locations
   Deliveries to locations with restricted access—such as universities, military bases, prisons, or private communities—may incur additional carrier fees, which are the responsibility of the customer.

Important Shipping Information

• YESFASHION does not ship to P.O. Box addresses.

• We do not ship to APO or FPO addresses due to carrier and export restrictions.

• Orders may be shipped in multiple packages and arrive separately.

• Title and risk of loss pass to the customer once the order is transferred to the shipping carrier.

• YESFASHION currently offers shipping services within the United States only.

Backordered Items

While we strive to maintain accurate inventory levels, backorders may occasionally occur. Backordered items will be shipped as soon as they become available.

If a backordered item becomes unavailable or is discontinued, it will be removed from your order and you will not be charged. In some cases, comparable or upgraded items may be available. Please contact Customer Support for assistance.

Abnormal Logistics Situations

Package Stagnation

If your package shows no movement for more than 3 business days, please contact us with your order number. If your package is in transit but remains at a carrier facility for more than 7 business days, we recommend contacting the carrier directly for status updates. After doing so, please reach out to us at support@yesfashion.com with your order number.

If tracking information indicates that your package has been delivered but you cannot locate it, please contact the carrier to verify the delivery location and file a claim. Once a case number is provided, contact us with both your case number and order number.

Lost Packages

If a package is confirmed lost during transit (prior to delivery), YESFASHION will offer compensation based on your preference, either a replacement shipment or a refund.

Package Delays

YESFASHION is not responsible for shipping delays or delivery failures caused by carrier issues, incorrect or incomplete shipping information, address changes requested after shipment, refusal of delivery, or force majeure events, including but not limited to natural disasters, severe weather, labor strikes, or government actions.